Rabu, 30 Oktober 2013

[C347.Ebook] Ebook Download The War for Late Night: When Leno Went Early and Television Went Crazy, by Bill Carter

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The War for Late Night: When Leno Went Early and Television Went Crazy, by Bill Carter

The War for Late Night: When Leno Went Early and Television Went Crazy, by Bill Carter



The War for Late Night: When Leno Went Early and Television Went Crazy, by Bill Carter

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The War for Late Night: When Leno Went Early and Television Went Crazy, by Bill Carter

The New York Times bestselling author of The Late Shift delivers "a boisterous, two-timing, high-stakes drama about the business of comedy" (The Associated Press).

No one is more uniquely suited to document television's latest late- night travesty than veteran media reporter and bestselling author, Bill Carter. NBC's CEO, Jeff Zucker, had it all worked out when he moved Jay Leno from behind the desk at The Tonight Show, and handed the reins over to Conan O'Brien. But as everyone knows, his decision was a spectacular failure. Ratings plummeted, affiliates were enraged-and when Zucker tried to put everything back the way it was, that plan backfired as well.

In candid detail, Carter charts the vortex that sucked in-not just Leno and O'Brien-but also Letterman, Stewart, Fallon, Kimmel, and Ferguson as frantic agents and network executives tried to manage a tectonic shift in television's most beloved institution.

  • Sales Rank: #344836 in Books
  • Brand: Plume
  • Published on: 2011-09-27
  • Released on: 2011-09-27
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.40" h x 1.10" w x 5.50" l, .80 pounds
  • Binding: Paperback
  • 432 pages
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  • Great product!

About the Author
Bill Carter joined The New York Times as a national media reporter in 1989. He is the author of the New York Times bestseller The Late Shift, two other books on the television industry, Monday Night Mayhem and Desperate Networks, and has written numerous articles for The New York Times Magazine and other publications. He has been a guest on Nightline, Today, CNN, Charlie Rose, NBC Nightly News with Brian Williams, and many other shows. A graduate of the University of Notre Dame, he lives in New Jersey with his wife. They have two children.

Most helpful customer reviews

92 of 95 people found the following review helpful.
An excellent overview of one of the biggest TV stories in years.
By Michael A. Weyer
When the Lay Leno/Conan O'Brian "Tonight Show" debacle began, everyone knew there was only one person who could tell the true story: Bill Carter. 15 years after his excellent "The Late Shift," Carter finally gives us the follow-up and it's just as wonderfully detailed and excellent as the first book was.

Carter's writing is amazing as he makes you feel like a fly on the wall for the various meetings. He doesn't make judgements but gives us a balanced tale of the various players with full bios on Conan, Leno, Jimmy Kimmel, Craig Ferguson and more. This allows you to get behind the people who are fleshed out wonderfully.

With Conan, Carter shows that his big problem was being too nice a guy and niave to the network politics. It's astonishing to discover that his people never secured a deal to make sure "The Tonight Show" always followed the evening news, which gave NBC some ammuntion. Another telling remark is on how Conan didn't do as much audience interaction as Leno or Letterman and considered himself a writer, not a performer, which cost him down the line. While Conan is shown as a sympathetic figure, he's not given a free ride by the author.

Leno, meanwhile, doesn't come off as some evil schemer but a nice guy in a hard situation. Carter paints the picture that Leno's decisions are due to his thinking in a time warp, still under the impression that "Tonight Show" is the only late night program people care about. As far as Jay's concerned, HE was the one who had "The Tonight Show" taken from him and he sees nothing wrong with taking it back.

While the focus is on those two, David Letterman gets a lot of attention as well. As in "The Late Shift," Carter illustrates that Letterman was always his own worst critic, taking so much blame on himself despite the wide respect people had for him (such as his post-9/11 speech). That attitude helped him remain popular in the wake of the intern scandal and gave him new fire when he took on Leno. As Carter points out, Letterman was the true heir to the Carson legacy, something NBC always ignored.

The other late night players are focused on (Although Carter does give short shrift to Craig Kilborn, dismissing his five-year run in a page) with how Colbert and Stewart robbed Conan of some of his buzz with younger viewers and their political influence as well as how Kimmel and Ferguson rose well. Jeff Zucker is also given huge attention as a man who can't seem to understand how bad NBC is in the ratings and putting way too much faith in Leno and other quick fixes that don't pan out.

The book comes alive when Leno's prime-time show crashes and burns and the fight for "Tonight Show" ignites. The meetings are wild and dramatic with Conan at one point exploding at NBC execs "what does Jay have on you?" The epilouge notes the shift in power with Jerry Seinfeld making the nice observation that people don't think about "Tonight Show" or "Late Show" but Jay/David/Conan.

While much of it may sound familiar ("the Late Shift" was powerful because there was no Internet back then so much of it came as a surprise) the book is great in its details and that it doesn't take sides helps you connect better. Thankfully, Carter avoids traps such as speculating how Johnny Carson would feel over all this and for anyone who wants the full story of how such a ridiculous situation took place, this is the best source you can possibly read and a great character piece to boot.

35 of 37 people found the following review helpful.
Excellent piece of journalism - the definitive account
By Will Klinger
This is one of the most purely interesting books I've read in a very long time. As someone who is fascinated by the entertainment industry, and television in particular, this is about as good as it gets. Bill Carter is a fantastic writer, and he manages to make the events surrounding the Jay-Conan fiasco accessible and exciting without being overly dramatic. It is a solid piece of entertainment journalism, and is seems to be very fair and even-handed. There does seem to be a slight pro-Conan tone throughout, but this could be because many pages are spent on Conan's background and history. This part really drew me in as a reader and I more readily sympathized with Conan because of all the personal details provided. However, I never got the impression that Carter was telling only one side of the story. All three sides (Conan, Jay, and NBC) are all given fair treatment, and Carter's assessment of the actions of each is masterfully related to one another to provide a fuller picture of what transpired. At different points in the book, I got a strong sense of what it must have felt like for each party.

The writing style and flow of the story is excellent. The author does assume the reader has some basic knowledge of how the television industry works, but still provides concise and helpful explanations when needed. The access given to the author is amazing. Bob Woodward-type access. It seems that literally everyone involved talked to Bill Carter, and quite candidly at that. Granted, all sides surely gave their version of events, but thoughts and feelings are always clearly attributed to the different players.

The section about Conan's early years leading up to landing the Late Show in 1993 was very enlightening. Most of the information was new to me, and I have been following Conan for years.

The final few chapters, after the dust had settled, were especially readable and emotional. Carter clearly understood both sides of the story: on the one hand, some people become attached to television shows and talent on an emotional level. To others, it's all business and being a host is nothing more than a job. He cleverly steers clear of making any strong judgments in this respect, instead letting the story (and it's players) speak for itself. The epilogue, however, did give me the impression that that take-away message of this book is that late night television, at the end of the day, is a business. That may be true, but for the viewers, it's much more than that.

22 of 27 people found the following review helpful.
3.5 Stars: Material for a 20 Page Article Stretched Into a Book
By Not my real name guy
Bill Carter's The War for Late Night is a chronicle about the NBC late night television shows debacle, describing how in 2009 Conan O'Brien seemingly permanently replaced Jay Leno on the Tonight Show, only to have Leno usurp and depose Conan mere months later. I had heard from several discussions by sometime entertainment genius, sometime juvenile egotist Howard Stern on his Sirius/XM radio show, including an interview recently of Conan's sidekick Andy Richter, who was a major source for Carter, that this book was a fascinating read. Since I was not particularly watching much, if any, late night television nor reading about it during the 2009-2010 timeframe, I figured that I would be able to catch up on what really happened here and discover just how dastardly Leno was. Well, I got a pretty good idea of what went on, but ultimately felt that Carter spent much more time telling this tale than was necessary and in the end, I did not feel that he answered enough questions, instead focusing on not alienating anyone in the television industry.

**** SPOILER ALERT ****

In a nutshell, Conan O'Brien, host of NBC's Late Night following Leno's the Tonight Show, was the hottest commodity on late night television during the early ought's, especially among the crucial younger adult viewing segment most prized by advertisers - he was being courted by rival networks ABC and Fox and was being offered roughly 7x his $3 million salary if he left NBC and took his show to another network. Conan told NBC CEO Jeff Zucker he would only re-sign with NBC if he had a contract to take over the Tonight Show from Leno within a relatively finite period of time; Conan revered Johnny Carson and was infatuated with the Tonight Show. Zucker agreed and then informed Leno, the top-grossing late night television host, that following the end of his next 5-year contract, he would be replaced by Conan, essentially firing him notwithstanding the fact that Leno was dominating Letterman and everyone else at the 11:35 timeslot.

Leno was a workaholic who had no intention of retiring and would simply have gone to ABC and would likely have beaten Conan's ratings handily at a different network. Rather than allow that, Zucker approved a move where Leno would start his own show, an abbreviated version of the Tonight Show, in prime time, at the 10:00 timeslot and then Conan would host the Tonight Show at its standard 11:35 timeslot. Thus, Zucker felt he could keep both of his late night stars without losing either to a rival. In 2009, Leno clumsily started his 10pm show to dismal ratings. At the same time, Conan's Tonight Show quickly lost 50% of its viewers. NBC's local affiliates were threatening, in substantial numbers, to pre-empt both shows with syndicated shows, at major loss, both of money and of face, to NBC. So Zucker approved a move shortening Leno's show to 30 minutes, moving it to 11:35, and bumping back the Tonight Show to 12:05. Leno signed on, but Conan threw a fit at these changes and negotiated a big payout for himself, a smaller payout for his show's employees, and quit NBC altogether, eventually taking his show to cable channel TBS. Leno then returned to host the Tonight Show.

So Conan was portrayed as the hip, intellectual comic and naive young romantic obsessed with the idea of hosting the beloved, sacred Tonight Show, a man who was represented by yesmen-and-yeswomen who did a crap job of negotiating his contracts. Leno was portrayed as the hard-working, blue-collar, everyman comic who had his representation negotiate a much more thorough, superior pay AND play (i.e. on-air guarantee) contract. And ultimately, Leno's bullet-proof contract (combined with Conan's wildly idealistic and naive theatrics about preserving the "integrity" of the Tonight Show), led to Leno staying on at NBC and Conan quitting in a huff.

All of the above could have been discussed in sufficient detail in about 20-30 pages. But 30-page articles don't sell - books do. So Carter got to work interviewing anyone and everyone at NBC and half the people at the other major networks, so it seemed. One of the problems I had with this book was that in order to bulk it up to book length, Carter decided to discuss dozens of peripheral players - every mid and lower-level executive at NBC, many of whom seemed to have had minimal roles other than to provide a paragraph-long "aside" commenting on their astonishment that Zucker or Conan were making the decisions that they did. These many paragraphs screamed "filler" at me, loud and clear. Then there are pages of bios on Craig Ferguson, Jimmy Kimmel, Jimmy Fallon, Jon Stuart, and Stephen Colbert, most of which was not particularly relevant and seemed to be included as filler, as well. Now some of that material was actually more interesting than the main book, but these little side-trips did not advance the reported story to any significant extent.

It would have been nice, although not necessarily relevant, if Carter had addressed some of the criticism thrown at Leno, pre-2009 (i.e. that he "borrowed" most of his show's ideas from others such as Howard Stern and David Letterman). It would have been altogether relevant to have addressed the mutterings post-2009, that Leno insisted that his 10pm show overshadow Conan's by cherry-picking the best guests, leaving B-listers and the no-longer-current celebs for Conan's show, but Carter avoided discussing this issue. This seems to be a particularly relevant issue, as I personally decide what late night show to watch based first and foremost, on which guests will appear on which show. I don't especially like Ferguson or Leno and prefer Letterman, Kimmel or the Conan of old (the several times I've seen him on TBS, he seems to have lost his edge), but if my choice is between a record-setting athlete or a supermodel fresh off the SI Swimsuit Issue shoot on Ferguson's show, versus Letterman interviewing a weepy, overly dramatic actor who just won a Tony, well, that's a no-brainer - I'm going with the more interesting guest, host be damned. I imagine that a large portion of the late night viewing audience bases their decision similarly, rather than purely based on preferences for one host or the other.

And it would have been very relevant to discuss exactly why so many Hollywood celebrities took Conan's side and denounced Leno, but Carter did not discuss these other Hollywood types, except to report on the Jimmy Kimmel appearance on Leno's show in which he stated the best practical joke he knew of was to give a friend your show and then suddenly take it right back, yanking it out from under him. Ultimately, Carter took so much effort to report objectively that it left the book feeling like a semi-chronological list of events (I use the prefix "semi" as Carter does skip around a bit more than average) rather than an account of what really happened. Until the last few pages, no one was the villain of this book - it was just nice and polite and respectfully reported on a bunch of bright well-minded people doing different things that they each thought was in everyone's best interest - "Everyone, let's hold hands and not point fingers." This extreme effort to be "even-handed" left me feeling that the author was too tentative and too focused on being non-judgmental. I felt that Carter's main focus was to stay on good enough terms with everyone to be able to maintain future access to each of the main players.

At the end, Carter finally came down with some sort of edict on why the NBC late night show catastrophes happened and who was to blame. However, even then, he could not do so in his own words, but instead hid behind a lengthy quote from Jerry Seinfeld, one of few in the entertainment business who staunchly supported Leno through these events. Seinfeld stated that it was naive of Conan to have revered the Tonight Show as some sort of sacred artistic entity and instead should have recognized that a late night show is nothing more than a job and is all about the host and ratings, not carrying on the "tradition" of a show. And he further blasted Conan for throwing a tantrum about the Tonight Show being moved back half an hour to 12:05, saying 30 minutes is 30 minutes - deal with it and stay employed. Carter also very gently hinted at Jeff Zucker's rather extreme hubris and failure to consider the personalities and egos involved, but not so much as to preclude some future interview with Zucker.

The biggest irony of the whole story is that the person who had the deepest, near-worshipful reverence for the Tonight Show based on its history, tradition, and the legends that hosted it previously, was Conan O'Brien. And Conan's fanbase - the younger demographic - had no such loyalties to the Tonight Show at all, since many of them, if they had even been born, were not old enough to have stayed up to watch a single episode of the Tonight Show hosted by Johnny Carson. Conan's fanbase could not have cared less about "maintaining the venerable traditions and integrity" of the show - they wanted Conan's wacky, cutting edge humor, interesting celebrity guests, and the coolest, latest musical guests. Since many of Conan's fans were recording the show on their DVR's for later viewing, the show's timeslot was only relevant if it conflicted with something else they wanted to record. To most people, the name of a late night show is irrelevant - when is the last time anyone has heard someone, in round-the-watercooler talk, refer to "The Tonight Show" or "The Late Night Show?" It is always "On Letterman last night..." or "On Leno last night...." So ultimately, Conan's inflexible stand that led to his quitting the Tonight Show turned out to be a puzzling irony, that the most irreverent, modern host in late night would, first, refuse to mold and adapt his show in any way to the traditions of his predecessors on the show to retain existing viewers and secure the show's commercial success, and second, he would torpedo his own career for the sake of those very traditions that were inconsequential to his own fanbase.

In summary, this was a well-researched book that obviously was the work of a tremendous amount of interviewing by its author. However, I felt that Bill Carter took so many pains to tiptoe around pointing any fingers at any celebrity or industry executive that it read more of a list of "who," "what," and "when" rather than an analysis that answered the question "why." Ultimately, I made up my own mind, to some extent, that Conan was much more to blame than the public thought at the end of his time on the Tonight Show (and foolishly passed up a good quarter of a billion dollars of income over his lifetime). Exactly how did he think he was going to take over the show if Leno was not yet ready to retire? However, I felt that Carter withheld information on Jay Leno's involvement in the behind-the-scenes machinations - I've heard too many Hollywood insiders refer to Leno as a devious and calculating individual or something similar with regard to his actions in regaining the Tonight Show for me to believe that he just sat back and politely accepted whatever NBC told him without taking some role in the whole fiasco. I closed the last page of the book feeling that Carter sugar-coated Leno's portion of the events. I don't know that there is a strong argument to be made condemning an older person for feeling bitter and scheming to return things to the old status quo when he is forced out of his job by a younger replacement. But regardless of where sympathies lie, I felt that there was more to this story than Bill Carter reported and that caused me to deduct a full star from my rating of this book.

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Rabu, 23 Oktober 2013

[E222.Ebook] Ebook Free Venus: the Path of Beauty, by Nick Kollerstrom

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This book explores a mathematical marvel of our solar system, hardly discussed by modern astronomy. The planet Venus weaves out a perfect pattern of harmony and proportion in its motion. It is the only planet which does this.

  • Sales Rank: #1107391 in eBooks
  • Published on: 2011-10-31
  • Released on: 2011-10-31
  • Format: Kindle eBook

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Senin, 21 Oktober 2013

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� � � � The author refers to this particular book of poetry as writing from, "the other side" of her, "pen". She thinks of this collection as something similar to an unruly laiason, and while she considers her other works of poetry to be her "Mozarts", she sees this one as her "Beethoven".�� � � � Normally, things that run around don't "bloom" and things that "bloom" can't run around. But aren't we all like this, at the end of the day? We all run around in this world, while we bloom at the same time (or at least we try to).�� � � � Expect a departure from the sculpture-like poetry that the author is already known for and be prepared to read what sounds like pages torn out of a weathered and worn diary of a woman who runs around in this world, and blooms wherever and whenever she can.

  • Sales Rank: #3544857 in Books
  • Published on: 2015-06-08
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.00" h x .52" w x 5.00" l, .51 pounds
  • Binding: Paperback
  • 208 pages

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0 of 0 people found the following review helpful.
A wonderful collection of words!
By Lena Joy
Another wonderful collection of words by C. Joybell C.! This collection seemed much more personal than her others and left me feeling like someone just told me a wonderful secret! Keep them coming
C. Joybell C.!!!!

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Sabtu, 12 Oktober 2013

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Noticeable wear to cover and pages. May have some markings on the inside. Fast shipping. Will be shipped from US. Used books may not include companion materials.

  • Published on: 2007-12-02
  • Binding: Paperback

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Kamis, 10 Oktober 2013

[Z430.Ebook] Free PDF The Wonderful World of Customer Service at Disney, by J. Jeff Kober

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The Wonderful World of Customer Service at Disney, by J. Jeff Kober

Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney, The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the best world-class organizations.

  • Sales Rank: #1829126 in Books
  • Published on: 2009-02-09
  • Binding: Paperback
  • 150 pages

About the Author
For over twenty-five years Jeff has focused on performance initiatives for the private and public sector. Those activities have ranged from providing leadership programming for top executives at GE to transforming the customer service experience for over 125,000 employees of Starwood Hotels & Resorts. Clients have included Shell, Federal Express, Office Depot, MetLife, Boeing and Volkswagen of North America. Consulting solutions have ranged from leadership to performance management; from customer loyalty to team building. Many of Jeff's consultant activities were associated with The Disney Institute, a best-practices institution modeled on America's first corporate university. While there, Jeff was responsible for building Disney's customer service and creativity programs. The models, concepts, and examples of that program were later introduced to corporate America in Be Our Guest, a popular benchmarking title published by The Disney Institute, with a forward by Michael Eisner. As chief Learning Architect of The Public Strategies Group, Jeff has been focused on the establishment and support of training and development for federal, state and local entitles. This includes a multi-year focus in transforming Federal Student Aid for The Department of Education. As a keynote speaker he has addressed a wide variety of topics for groups like Miami-Dade, The City of Sammamish and the governor's office in Iowa. While in Iowa he also created performance management training for the Department of Administrative Services, and for the Department of Corrections. Recently he has been providing leadership-wide development and support for the New York City Department of Finance. Jeff is now President of Performance Journeys, a training and development group devoted to developing and implementing performance improvement and learning in the workplace. He is also CEO for World Class Benchmarking, where he provides a programming series that benchmarks many of America's greatest organizations, such as Nordstrom, Ritz-Carlton and JetBlue. Recently, World Class Benchmarking supports organizations with thought leadership and practical solutions in building great brands, creating high-performance cultures, and in establishing world class results.

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2 of 2 people found the following review helpful.
A fun book, and easy to apply to your own business
By Neal Anderson
Jeff Kober does a great job at showing the inner workings at Disney from a fans viewpoint, then explains how things work and why. The best part, though, is how he shows you how you can apply these practices to improve your own business. I highly reccomend his book.

0 of 0 people found the following review helpful.
Behind The Scenes Insights From An Actual Disney Leader
By Mark D. Jones
J. Jeff Kober's book is a refreshing addition to the long list of business books written about the Disney Company. As an actual former leader of the Disney organization, Mr. Kober provides legitimacy to the numerous first-hand stories he shares as well as to his many insightful business applications.

Disney has long been renowned for their ability to exceed extraordinarily high expectations of "guests" from all over the world. "The Wonderful World Of Customer Service At Disney" provides an in-depth exploration of how The Disney Company earns this reputation each and every day.

Written in three sections, Kober covers the entire customer service experience by revealing the following:

1. "The Mind of Service": Showing how world-class providers of service think and what they focus on that makes them different/better - everything from connecting to values to getting buy-in on standards of excellence.

2. "The Hands Of Service": Details the "how" of delivering consistently high levels of service from the operational standpoints of people, setting, and process. Detailing actual employee behaviors, Kober shares great specific examples of behind-the-scenes business tips that lead to "on stage" (as Disney puts it) operational/customer experience results.

3. "The Heart Of Service": In addition to the myriad of tips Kober provides, he delves into what needs to happen to make a special experience even more magical. By showing how to make each and every customer feel important, understood, and valued, Mr. Kober unlocks solutions to some of the challenges every business leader faces today.

J. Jeff Kober has succeeded in packing more value into 150 pages than most other business books on the market today. His extremely readable and "cut to the chase" style really does the job - allowing us to catch the real-life "magic" and still have time to actually implement it in our own operation.

If every leader truly interested in making huge improvements in their business results read this book and made it required reading for their employees, we might actually see some way-overdue transformation in the way we're treated as customers. I know consumers everywhere are eager to be loyal to a company that makes this important effort - and J. Jeff Kober's book actually shows us how.

5 stars!

0 of 0 people found the following review helpful.
Pixie Dust
By Jula Jannausch
Behind the costumes, the fantasy and the magic, Disney World is a business like any other. And while some may think it is an unlikely business against which to benchmark, in his book, Jeff Kober has clearly demonstrated that it is clearly among the best.

Con-way learned this first hand nearly a decade ago through observation and study of the business behind the magic - and if a transportation (trucking) company can find transferable best practices from an entertainment business, anyone can find the 'golden nuggets'
that can change or enhance their business model for greater effectiveness. "The Wonderful World of Customer Service at Disney", is the best resource to support this journey.

Con-way's view of the role culture can play in business success was impacted by our Disney experience and our best practices have since become a model for other businesses in turn. So, whether your mission is to deliver happiness or freight, a little pixie dust can never hurt.

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